Frequently Asked Questions

Everything you need to know about BF Genetics style and service.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific collection dimensions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

Are your materials sustainably sourced?

At BF Genetics, we prioritize high-quality fabrics and ethical manufacturing processes to ensure our fashion is both durable and responsibly made.

Can I change or cancel my order?

Orders are processed quickly, but if you contact us within 1 hour of placement, we will do our best to accommodate any changes or cancellations.