Returns & Exchanges

At BF Genetics, we are committed to your satisfaction and offer a 30-day window for returns and exchanges on all unworn, unwashed apparel with original tags attached. We strive to make the process as seamless as possible to ensure you find the perfect fit for your style.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all labels are intact, and include the packing slip provided in your portal download.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.

4

Receive Your Refund

Once our quality control team inspects the items, we will process your refund to your original payment method or ship out your new exchange items within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing